Update to Our Covid-19 Hospital Protocols


On Monday, May 3, 2021, we are taking steps toward reopening our hospitals to the public. The safety of our clients and staff is our highest priority, and we will continue to follow safety protocols outlined by the state.

As you pull into our facilities, please follow the instructions below from your vehicle to announce your arrival, listen for instructions, and wait to be called in. One masked pet parent will be escorted by a staff member to a private exam room.

  • Robbinsville: Drive up to the front door. Emergencies will be triaged while scheduled appointments will be checked in and directed where to park.
  • Maple Shade: In an emergency, park and bring your pet into our building (one masked client per pet). For scheduled appointments, park and call 609-259-8300, option 2 for Maple Shade, and announce your arrival. You will be instructed on next steps.
  • Brick: In an emergency, park and bring your pet into our building (one masked client per pet). For scheduled appointments, park and call 609-259-8300, option 3 for Brick, and announce your arrival. You will be instructed on next steps.

Plexiglass shields have been installed in our lobby along with touchless payment options. We ask that everyone maintain social distancing practices and utilize the hand sanitizing dispensers located throughout the facilities. Clients that fail to comply with our COVID-19 protocols will be denied services.

Lastly, for pet parents wishing to safely remain in their vehicle, our staff will come out to receive your pet and communicate via phone to limit face-to-face contact.

We thank you for your patience and understanding, and hope that you are staying healthy and safe during this time.

The NorthStar VETS Team

This entry was posted in Pets, Veterinary Medicine and tagged , , , . Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *