Update to Our Covid-19 Hospital Protocols


On Monday, May 3, 2021, we are taking steps toward reopening our hospitals to the public. The safety of our clients and staff is our highest priority, and we will continue to follow safety protocols outlined by the state.

As you pull into our facilities, please follow the instructions below. One pet parent will be escorted by a staff member to a private exam room.

  • Robbinsville: In an emergency, drive up to the front door where you will be triaged. Scheduled appointments should park, and one person may come to check in.
  • Maple Shade: Bring your pet into our building (one client per pet).
  • Brick: Bring your pet into our building (one client per pet).

Plexiglass shields have been installed in our lobby along with touchless payment options. We ask that everyone maintain social distancing practices and utilize the hand sanitizing dispensers located throughout the facilities.

Lastly, for pet parents wishing to safely remain in their vehicle, our staff will come out to receive your pet and communicate via phone to limit face-to-face contact.

We thank you for your patience and understanding, and hope that you are staying healthy and safe during this time.

The NorthStar VETS Team

Learn to expect and how to prepare for your visit.

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