NorthStar VETS Goes Fear Free

Fear FreeNorthStar VETS has taken on an important initiative designed to further the hospital’s purpose of improving the quality of life for patients, clients, the family veterinarian, and our staff. In 2017, NorthStar VETS set the goal of reducing stress for patients. Less stress means greater safety and well-being for patients, and The Fear Free initiative will help to create better medical outcomes and experiences for your pet.

How Fear Free Works
A typical example of how Fear Free works is when a stressed, fearful pet is sitting in the lobby, and a NorthStar VETS team member takes that pet out of that environment as soon as possible (into a quiet room or area). In the new, less stressful space, pheromones are sprayed on towels and blankets to help soothe the patient, and the doctor and technician speak calmly and move slowly to prevent the patient from being startled. Treats are employed to coax the patient through the treatments and exams. This allows us to turn a negative atmosphere into a positive one.

What NorthStar VETS did to Take Veterinary Care to the Next Level

The Fear Free initiative provides veterinary team members with the knowledge and tools to not only look after a pet’s physical well-being, but his/her emotional well-being, too. We know that stress and anxiety associated with taking a pet to the veterinarian is a significant obstacle in delivering medical care. Fear leads to trauma for patients, and as a result, pet parents visit their veterinarian less frequently or not at all. The Fear Free initiative is a solution that can reduce feelings of stress and anxiety, resulting in a better experience for all involved, including pets, pet parents, and veterinary health care teams.

Our team is going through the Fear Free Certification Program as we continue our commitment to enhancing the level of care we provide to our patients.

You may find more information about this initiative and how you can make your own home Fear Free at

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